Exchange and Return Policy

All sales are final, no refunds or exchanges on the following:

  • All Magic The Gathering Product
  • All Blind Box and Randomized Product
  • Board Games that show signs of being played
  • Any items discounted or marked as “Used”
  • Previous editions of games and books

Refunds or Store Credit/Exchange are permitted on the following:

  • Unused RPG Books
  • Unused Miniatures, open books at the discretion of the staff
  • Unplayed Board Games, open boxes at the discretion of the staff

All items to be refunded or exchanged must have been purchased at a Mox Boarding House Location.

Same Day Delivery service fees are nonrefundable once the order has been assigned a driver. 

We only provide refunds as purchased by means of the original payment method.

All rules apply for items purchase on for in-store pick up. Cancelled items will be refunded to the original payment method.