Privacy Policy

As a customer of Mox Boarding House, we take the protection and proper use of your personal information seriously and are committed to protecting your personal information in our possession. In order to preserve your trust, we want you to understand what personal information we may collect from you, how we use such information and the choices you have regarding our use of this information.

In this policy, "personal information" means any information by which you can be identified or contacted, such as your name (first and last), address (city, state, zip), email address, telephone number, etc.

This Privacy Policy governs your experience on this website unless otherwise indicated.

COLLECTION OF INFORMATION

Information You Provide to Us

We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form or survey, make a purchase, make a sale, communicate with us via third-party platforms, participate in a contest or promotion, request customer support, sign up for our newsletter, or otherwise communicate with us. The types of personal information we may collect include your name, age, gender, email address, postal address, phone number, social media usernames, account password, credit card and other payment information including billing address, and any other information you choose to provide.

Information We Collect Automatically When You Interact with Us

When you access or use our Website or otherwise transact business with us, including by using our products and services, we automatically collect certain information, including:

  •  Transactional Information: When you make a purchase, sale to us, or return, or interact with our customer support, we collect information about the transaction, such as purchase details, purchase price, order history, customer support ticket history, and the date and location of the transaction.
  • Device and Usage Information: We collect information about how you access our Website, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Website, such as auth token (if you login to your account through a third-party), tracking ID, access times, pages and products viewed, time spent viewing such pages and products, items added to your shopping cart, links clicked, and the page you visited before navigating to our Website. When you visit one of our physical locations, we may also collect information about the device you have with you, including cellular MAC addresses.
  • Location Information: We may approximate your location from your IP address.
  • Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Website, services, and your experience, see which areas and features of our Website and stores are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Website and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see the [Your Rights] section below.
  • Video Footage: When you visit one of our physical Mox Boarding House locations, we may collect video footage of you using closed-circuit security cameras.

Information We Collect from Other Sources

We obtain information from third-party sources. For example, we may collect information about you from advertising networks, data analytics providers, operating systems and platforms, social networks, our business partners, and mailing list providers.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer that you are looking to purchase certain products or services based on your location, demographic, browsing behavior and past purchases.

USE OF INFORMATION

We use the information we collect to deliver the products and services you request and customize your experience with us. We also use the information we collect to:

  • Provide, maintain, and improve our products and services;
  • Process transactions and send you related information, including confirmations, receipts, invoices, customer experience surveys, and recall notices;
  • Personalize and improve your experience on our Website or when you otherwise interact with us;
  • Send you technical notices, security alerts, and support and administrative messages;
  • Allow you to reserve private rooms at our Mox Boarding House locations;
  • Respond to your comments and questions and provide customer support;
  • Communicate with you about products, services, and events offered by Mox Boarding House and others and provide news and information that we think will interest you (see the [Your Rights] section below for information about how to opt out of these communications at any time);
  • Monitor and analyze trends, usage, and activities in connection with our Website, products, and services;
  • Personalize the advertisements you see on third-party platforms and websites (for more information, see the [Advertising and Analytics] section below);
  • Personalize the advertisements you see when you use our Website based on information provided by our advertising partners;
  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
  • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Mox Boarding House and others;
  • Debug to identify and repair errors in our services and Website;
  • Fulfill the terms of any written agreement we have with you; and
  • Comply with our legal and financial obligations

 

SHARING OF INFORMATION

We share personal information in the following circumstances or as otherwise described in this policy:

  • We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer support, event hosting, troubleshooting and website maintenance, and marketing and advertising.
  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • We may disclose personal information, in accordance with, or required by, any insurance provider, claim evaluator, or appraiser.
  • We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Mox Boarding House, our users, the public, the intellectual property of Wizards of the Coast, or others.
  • We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • We share personal information with your consent or at your direction.
  • We also share aggregated or de-identified information that cannot reasonably be used to identify you.

YOUR RIGHTS

 

Account Information

 You may request an update or correction of certain account information at any time by emailing us at support@cardkingdom.com. If you wish to delete your account, please also email us at support@cardkingdom.com with your deletion request, but note that we may retain certain information as required by law or for our legitimate business purposes.

 Cookies

 Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Website.

 Communications Preferences

 You may opt out of receiving promotional emails from Card Kingdom by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account, orders, or our ongoing business relations.

 Links to Other Websites and Services

 The Mox Boarding House website and social media channels may include links to other Internet sites, content or videos (embedded or direct links) maintained by third parties ('Linked Sites'). Mox Boarding House provides Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by Mox Boarding House of the Linked Sites. You access Linked Sites at your own risk, and by accessing them you leave Mox Boarding House's website. Linked Sites are not under the control of Mox Boarding House and Mox Boarding House is not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. We encourage you to check the applicable privacy policy to determine how they will handle any personally identifying information they collect from you.

 Data Transfers

 Card Kingdom is headquartered in the United States, and we have operations and service providers in the United States and other countries. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it. If you are in the European Economic Area, we provide adequate protection for the transfer of personal data to countries outside of the EEA through a series of intercompany agreements based on the Standard Contractual Clauses authorized under EU law. You are entitled to obtain a copy of these agreements by contacting us using the contact information below. See the [Additional Disclosures for Individuals in Europe].

 Your Subscription, Your Choice

To update us with your preferences, you may unsubscribe via your Mox Boarding House account profile.

 

JURISDICTION SPECIFIC DISCLOSURES

Additional Disclosures for Individuals in Europe

If you are in the European Union (EU), European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain rights and protections under the law regarding the processing of your personal data, and this section applies to you.

Legal Basis for Processing

When we process your personal data, we will do so in reliance on the following lawful bases:

  • To perform our responsibilities under our contract with you (e.g., processing payments for and providing the products and services you requested).
  • When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).
  • To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications).
  • When we have your consent to do so (e.g., when you opt in to receive marketing communications from us). When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time.

Data Retention

We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Data Subject Requests

Subject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please email us at support@cardkingdom.com.

Questions or Complaints

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below: For individuals in the EU and EEA: https://edpb.europa.eu/about-edpb/board/members_en For individuals in the UK: https://ico.org.uk/global/contact-us/ For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html

Additional U.S. State Disclosures

The following table provides additional information about the categories of personal information we collect and how we disclose that information. You can read more about the personal information we collect in [information we collect] above, how we use personal Information in [use of information] above, and how we retain personal information in [Data Retention] above.

In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:

Category of Personal Information

Categories of Recipients

Identifiers, such as your name, contact details, IP address, and other device identifiers

Vendors, service providers, partners, professional consultants, and (when necessary to protect the rights, property, and safety of Card Kingdom or the public) government entities.

Personal information, such as your account login credentials and payment card information

Vendors, service providers, and professional consultants.

Characteristics of protected classifications under Federal law

Vendors, service providers, and professional consultants.

Commercial Information, such as your transaction history

Vendors, service providers, and professional consultants.

Network Activity Information, such as Content and how you interact with our Services

Vendors, service providers, partners, and professional consultants.

Inferences such as location, demographic, or browsing behavior

Vendors, service providers, and professional consultants.

 Your Privacy Rights

To the extent provided for by local law and subject to applicable exceptions, individuals may have the following privacy rights in relation to their personal information:

  • The right to know information about our processing of your personal information, including the specific pieces of personal information that we have collected from you;
  • The right to request deletion of your personal information;
  • The right to correct your personal information; and
  • The right to be free from discrimination relating to the exercise of any of your privacy rights.

Selling Personal Information

We don’t “sell” personal information or “share” personal information for cross-contextual behavioral advertising (as those terms are defined under applicable local law). We also don’t process sensitive personal information for the purposes of inferring characteristics about a consumer.

Exercising Your Rights

To the extent applicable under local law, you can exercise privacy rights described in this section by submitting a request through support@cardkingdom.com.

Verification

In order to protect your personal information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete personal information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional personal information and proof of residency for verification. If we cannot verify your identity, we will not be able to honor your request.

Authorized Agents

You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to support@cardkingdom.com.

Appeals

Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please send your request to support@cardkingdom.com.

 

Children's Privacy

Mox Boarding House will never knowingly request or collect personal information from any person under 16 years of age without prior verifiable parental consent. If you are under 16 years old, please do not provide your information on our website.  If we become aware that an individual is under the age of 16 and has submitted any information to Mox Boarding House for any purpose without prior verifiable parental consent, we will delete his or her information from our files.


Security

To help guard your information, our checkout uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only Mox Boarding House can decode your information. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.


Business Transitions

As we continue to develop our business, we may undergo a business transition such as acquiring another company, merging with an existing company or selling a portion of our assets. In such transitions, customer information is typically one of the business assets that is transferred or acquired by a third party. In the unlikely event that Mox Boarding House, Inc. or substantially all of its assets are acquired or enter a court proceeding, you acknowledge that such transfers may occur and that your personal information can continue to be used as set forth in this Privacy Policy.


Updates to This Policy

We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the end of this Policy.

If you have questions regarding our Privacy Policy, please contact us at:

Mox Boarding House
220 West Mercer Street, Seatle WA 98119
206-523-2273

Or

Send us a support ticket by using the support widget